Skills & Competencies for Regional Agency Director

Regional Agency Director job profile

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JOB SUMMARY for Regional Agency Director

Responsible for all facets of sales performance for insurance agencies within a designated geographic area.

JOB RESPONSIBILITIES for Regional Agency Director

Develops policies, objectives, and initiatives for agencies in the region and is responsible for ensuring the region meets its projected goals. Coordinates operations with those of other regions. Directs agency and district managers in achieving their goals and objectives of securing the optimum volume of high-quality business at proper cost. Responsible for number of premiums written per region.

Regional Agency Director SALARY RANGE

BASE 50%
$205,467
TOTAL 50%
$254,113
Job Level
M04
Job Code
EX05000150
Education/Degree
Bachelor's Degree
Reports To
Top Management

Regional Agency Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Regional Agency Director skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Regional Agency Director

1 Industry Competency – Insurance Industry
Proficiency Level -3
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Explains how reinsurance aids in meeting the long-term debts and financial obligations of a business.
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Level 2 Behaviors
(Light Experience)
Locates resources to acquire updates regarding market shifts and regulatory changes in insurance.
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Level 3 Behaviors
(Moderate Experience)
Prepares insurance plans based on client needs to minimize financial risk or losses during uncertain events.
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Level 4 Behaviors
(Extensive Experience)
Monitors industry changes to improve the strategic directions of insurance operations.
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Level 5 Behaviors
(Mastery)
Develops strategic methods for selling insurance policies to increase the profit of our organization.
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2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -3
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Describes the importance of compliance programs in maintaining an insurance legal and regulatory environment.
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Level 2 Behaviors
(Light Experience)
Documents compliance complaints to track and escalate possible legal violations and ensure prompt resolution.
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Level 3 Behaviors
(Moderate Experience)
Executes market conduct exams to verify the adherence of insurance operations to laws and regulations.
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Level 4 Behaviors
(Extensive Experience)
Reviews root causes of regulatory deficiencies to create corrective action plans and ensure adherence.
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Level 5 Behaviors
(Mastery)
Develops an insurance regulatory framework to promote consumers' protection and achieve policy objectives.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Regional Agency Director

1 Job Family Competencies – Sales Management
Proficiency Level -4
Skill definition-Meeting or exceeding the company’s sales targets for sales functions.
Level 1 Behaviors
(General Familiarity)
Explains the essential functions and features of sales management software.
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Level 2 Behaviors
(Light Experience)
Prepares the monthly sales forecasts for the management.
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Level 3 Behaviors
(Moderate Experience)
Implements internal changes to improve sales forecast reliability.
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Level 4 Behaviors
(Extensive Experience)
Drives the implementation of sales and distribution strategies.
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Level 5 Behaviors
(Mastery)
Creates a strategic sales plan that expands the customer base of the company.
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2 Job Family Competencies – Sales Strategy
Proficiency Level -3
Skill definition-Designing and implementing sales objectives to drive business results and boost sales revenue.
Level 1 Behaviors
(General Familiarity)
Discusses sales functions and tactics to drive sales strategies on accounts.
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Level 2 Behaviors
(Light Experience)
Conducts research to identify the right market and support the development of a sales strategy.
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Level 3 Behaviors
(Moderate Experience)
Defines sales strategies and methodologies to drive repeatable and predictable results.
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Level 4 Behaviors
(Extensive Experience)
Facilitates sales strategy analyses to increase market shares for all properties.
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Level 5 Behaviors
(Mastery)
Mentors representatives in integrating sales strategies to enhance performance and productivity.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Regional Agency Director

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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2 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -4
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and purposes of Key Performance Indicators (KPI).
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Level 2 Behaviors
(Light Experience)
Gathers internal and external benchmarks for KPI development.
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Level 3 Behaviors
(Moderate Experience)
Defines KPIs in terms of Specific, Measurable, Achievable, Realistic, and Timely (SMART) goal criteria.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on KPI practices to employees and managers.
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Level 5 Behaviors
(Mastery)
Establishes organizational Key Performance Indicators (KPI) frameworks and management processes.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

Summary of Regional Agency Director skills and competencies

There are 6 hard skills for Regional Agency Director, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
2 general skills for Regional Agency Director, Sales Management, Sales Strategy.
11 soft skills for Regional Agency Director, Business Acumen, Key Performance Indicators (KPI), Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Regional Agency Director, he or she needs to be skilled in Business Acumen, be skilled in Key Performance Indicators (KPI), and be skilled in Budgeting.

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